Text-message consent and terms
What texts Pickuptone sends, how you agree to them, and how to stop them.
Who sends the messages
Messages are sent by Pickuptone, a trading name of DesignFlare LLC, 2250 Double Creek Dr, Round Rock, TX 78664, on behalf of the restaurant where you placed an order.
What messages we send
We send only messages about an order that you placed with a restaurant that uses Pickuptone:
- Order confirmations.
- Order status updates for that order, for example that the order has been received or is ready.
We do not send marketing or promotional messages. We will not send marketing messages unless you give a separate opt-in for them, and consent to order messages is not consent to marketing.
How you agree
When you place an order by phone, the AI ordering assistant asks whether you would like a text message about your order and which number to use. You agree by saying yes on the call. We keep a record of your agreement. If you say no, we do not text you.
Consent is not a condition of purchase
You do not have to agree to receive text messages to place an order. You can say no and still order by phone.
How many messages
Message frequency varies with the orders you place. For a single order you can expect a small number of messages.
Costs
Message and data rates may apply. They are set by your mobile carrier. Pickuptone does not charge you for these messages.
Stop and help
- Reply STOP to any message to stop receiving messages from us. You will get one message confirming that you have stopped, and then no more.
- Reply HELP to get help, or contact us at hello@pickuptone.com or +1 512 610-0290.
Messages may not be delivered if your phone is off, out of coverage, or your carrier blocks them. Carriers are not liable for delayed or undelivered messages.
Your information
How we handle your phone number and message content is described in the privacy policy.
Contact
DesignFlare LLC, trading as Pickuptone2250 Double Creek Dr, Round Rock, TX 78664
+1 512 610-0290
hello@pickuptone.com
Last updated: 2026-11-10